Resume
OVERVIEW
Product Designer with 8 years of experience ranging from in-house, agency and corporate consulting particular focus on the healthcare industry. I advocate the design and development of user-centric products that solve real problems, are sophisticated, and simple to use.
Work Experience
Sonic Healthcare
July 2023 - March 2026
Senior Experience Designer
- Lead design of pathology software from .NET technology to Angular 20 web platforms via ideation, mid-to-high fidelity designs and usability testing with internal employees who had 10+ years using .NET tech
- Measuring success of designs via User Experience Questionnaire
- Owning and driving adoption of a unified design system across more than 100 products, 6 entities and 300+ websites
- Driving design maturity across the organisation through department initiatives
Boston Consulting Group
July 2021 - June 2023
UX Designer
- UI/UX for products using AI/ML algorithms presenting results with data visualisations to drive insight into client decisions
- Creating high fidelity prototypes to iterate designs, demo and pitch contracts
- Built a client-facing product in 6 months helping to define sprints and reviewing implemented designs, ran workshops with key stakeholders to ensure designs address real issues, ensuring solutions have measurable outcomes
- Create internal design systems and libraries for team to use
Ctrl Group, Fora Health
May 2019 – July 2021
Graphic and UX Designer
- Cross-functional start up building mobile and web app platforms for clinically depressed patients to remotely monitor their health
- Collaborate with illustrators to build patient education materials
- Clients include: Takeda Pharmaceuticals
Design Science
May 2018 – February 2019
Designer
- Graphic design for science communication and engagement with the public in healthcare for example Antimicrobial awareness campaigns in pharmacies and medicine management (safe storage, disposal) in hospitals
- Clients include: NHS Trusts, University College London, University of Reading, ELIXIR Europe
Long-standing partnerships
SourseAI
Since 2025
AI-empowered decision making and insights for businesses
UX auditing, Product design
Idle Women
Since 2019
Social justice non-profit organisation for marginalised women in Northern England
Brand and identity, packaging, Canva templates, event signage, social media images
Certifications & Education
UX Certification
January 2023
Nielsen Norman Group, UX Management Specialty
ID: 1067289 | Achieved Jan 2023
B.A. Graphic Communication
Grad. June 2018
First Class Honours, University of Reading
B.A. Honours
Grad. June 2015
Specialising in English Literature with Distinction, University of Toronto
Caroline Teng
Resume
OVERVIEW
Product Designer with 8 years of experience ranging from in-house, agency and corporate consulting particular focus on the healthcare industry. I advocate the design and development of user-centric products that solve real problems, are sophisticated, and simple to use.
Work Experience
Sonic Healthcare
July 2023 - March 2026
Senior Experience Designer
- Lead design of pathology software from .NET technology to Angular 20 web platforms via ideation, mid-to-high fidelity designs and usability testing with internal employees who had 10+ years using .NET tech
- Measuring success of designs via User Experience Questionnaire
- Owning and driving adoption of a unified design system across more than 100 products, 6 entities and 300+ websites
- Driving design maturity across the organisation through department initiatives
Boston Consulting Group
July 2021 - June 2023
UX Designer
- UI/UX for products using AI/ML algorithms presenting results with data visualisations to drive insight into client decisions
- Creating high fidelity prototypes to iterate designs, demo and pitch contracts
- Built a client-facing product in 6 months helping to define sprints and reviewing implemented designs, ran workshops with key stakeholders to ensure designs address real issues, ensuring solutions have measurable outcomes
- Create internal design systems and libraries for team to use
Ctrl Group, Fora Health
May 2019 – July 2021
Graphic and UX Designer
- Cross-functional start up building mobile and web app platforms for clinically depressed patients to remotely monitor their health
- Collaborate with illustrators to build patient education materials
- Clients include: Takeda Pharmaceuticals
Design Science
May 2018 – February 2019
Designer
- Graphic design for science communication and engagement with the public in healthcare for example Antimicrobial awareness campaigns in pharmacies and medicine management (safe storage, disposal) in hospitals
- Clients include: NHS Trusts, University College London, University of Reading, ELIXIR Europe
Long-standing partnerships
SourseAI
Since 2025
AI-empowered decision making and insights for businesses
UX auditing, Product design
Idle Women
Since 2019
Social justice non-profit organisation for marginalised women in Northern England
Brand and identity, packaging, Canva templates, event signage, social media images
Certifications & Education
UX Certification
January 2023
Nielsen Norman Group, UX Management Specialty
ID: 1067289 | Achieved Jan 2023
B.A. Graphic Communication
Grad. June 2018
First Class Honours, University of Reading
B.A. Honours
Grad. June 2015
Specialising in English Literature with Distinction, University of Toronto
Resume
OVERVIEW
Product Designer with 8 years of experience ranging from in-house, agency and corporate consulting particular focus on the healthcare industry. I advocate the design and development of user-centric products that solve real problems, are sophisticated, and simple to use.
Work Experience
Sonic Healthcare
July 2023 - March 2026
Senior Experience Designer
- Lead design of pathology software from .NET technology to Angular 20 web platforms via ideation, mid-to-high fidelity designs and usability testing with internal employees who had 10+ years using .NET tech
- Measuring success of designs via User Experience Questionnaire
- Owning and driving adoption of a unified design system across more than 100 products, 6 entities and 300+ websites
- Driving design maturity across the organisation through department initiatives
Boston Consulting Group
July 2021 - June 2023
UX Designer
- UI/UX for products using AI/ML algorithms presenting results with data visualisations to drive insight into client decisions
- Creating high fidelity prototypes to iterate designs, demo and pitch contracts
- Built a client-facing product in 6 months helping to define sprints and reviewing implemented designs, ran workshops with key stakeholders to ensure designs address real issues, ensuring solutions have measurable outcomes
- Create internal design systems and libraries for team to use
Ctrl Group, Fora Health
May 2019 – July 2021
Graphic and UX Designer
- Cross-functional start up building mobile and web app platforms for clinically depressed patients to remotely monitor their health
- Collaborate with illustrators to build patient education materials
- Clients include: Takeda Pharmaceuticals
Design Science
May 2018 – February 2019
Designer
- Graphic design for science communication and engagement with the public in healthcare for example Antimicrobial awareness campaigns in pharmacies and medicine management (safe storage, disposal) in hospitals
- Clients include: NHS Trusts, University College London, University of Reading, ELIXIR Europe
Long-standing partnerships
SourseAI
Since 2025
AI-empowered decision making and insights for businesses
UX auditing, Product design
Idle Women
Since 2019
Social justice non-profit organisation for marginalised women in Northern England
Brand and identity, packaging, Canva templates, event signage, social media images
Certifications & Education
UX Certification
January 2023
Nielsen Norman Group, UX Management Specialty
ID: 1067289 | Achieved Jan 2023
B.A. Graphic Communication
Grad. June 2018
First Class Honours, University of Reading
B.A. Honours
Grad. June 2015
Specialising in English Literature with Distinction, University of Toronto